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ConnectX Global Services


IT Services

ConnectX Global Services LLC has over two decades of experience serving local businesses in their IT needs. Our services range from IT Tech Support, Telecom, to System Development and University.

Vision: To be a leading company recognized for its reliability and efficiency, dedicated to providing IT solutions that allow our clients to reach their highest levels of performance in their business, supported by the technological capabilities of our team and through commitment, proactivity and innovation.| Mission: Provide high quality technology solutions, ranging from technical support, systems development and training, so that our customers, anywhere in the world, focus on the development of their business.

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Meet Our Leadership Team


Newman Rincon
CEO / Owner
Betsy Rincon
CFO / Univ. D.M.
Pablo Santini
H.R. / Dev. D.M.
Martha Olmedillo
IT D.M.
Jose P Lavandera
Telecom D.M
Alberto Noriega
Tech Support Manager
Nixbel Rincon
QoS Manager
Edgard Casanova
G.D. Manger

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Join the talented team of artists & professionals.

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About Us

IT and Tech Support Services


24/7 Remote IT Support

Small and mid-sized businesses save valuable time by receiving the technical support they need, when they need it. We also provide onsite support in Houston area.

Desktop and Server Troubleshooting

Diagnosis and repair corrupt OS. Virus removal. Installation and Configuration of Physical Devices on your computers. Configuring Secure Internet connections. Configuring Security of wireless networks. Installing software. Support in common apps.

Maintenance

Hardware and software maintenance. PC Optimization. Data Backup & Disaster Recovery. Analysis and installing antivirus protection systems.

Choose Your plan


All your IT management and support needs for a flat monthly fee

Basic

$59 / month

  • Preventive Maintenance
  • Data backup (optional)
  • Business Hours Helpdesk
  • Response time < 4 hrs
  • 10 % Discount on other services
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Premium

$99 / month

  • Preventive Maintenance
  • Data backup - 100 GB
  • 24 x 5 Helpdesk
  • Response time 2 hrs or less
  • 15 % Discount on other services
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Platinum

$149 / month

  • Preventive Maintenance
  • Data backup - 250 GB
  • 24 x 7 Helpdesk
  • Response time 1 hrs or less
  • 20 % Discount on other services
  • Computers and Servers Remote Monitoring
  • Network Management
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Platinum +

$299 / month

  • Preventive Maintenance
  • Data backup - 1 TB
  • 24 x 7 Helpdesk - 365 Days
  • Response time 5 min or less
  • 25 % Discount on other services
  • Computers and Servers Remote Monitoring
  • Network Management
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Our Technology Partners


Start your next project with us

Email us at info@myConnectX.com or call +1 (281) 826-4022

Contact Us

Copyright © 2019 ConnectX Global Services, LLC.

Made withby .::ConnectX::.

Our Service

Start your next project with us

Email us at info@myConnectX.com or call +1 (281) 826-4022

Contact Us

Copyright © 2019 ConnectX Global Services, LLC.

Made withby .::ConnectX::.

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Frequently Asked Questions


What is Remote Tech Support?

Remote Tech Support, also known as "RTS", allows us to remotely view your computer screen and securely fix most computer, network, personal electronics and mobile device problems right through the Internet via remote control.

Is Remote Support secure?

We use a 256-bit encrypted connection between your computer and the technician's computer. In this way, you have set up a unique one-to-one session that no one else can view or access during the session. In addition, you are in control the whole time. Only you can initiate a remote support session and you can end a session by simply closing the support window on your desktop. You are always in control of your mouse’s pointer and keyboard. During your session you will see the technician using your cursor to locate and fix problems. At any time, you can over-ride mouse control by simply moving your mouse.

How can Connectx Remote Tech Support help me?

Through our easy-to-use, Remote Tech Support service, we can: Locate and remove viruses and install and configure anti-virus software. Stop pop-ups, remove adware/spyware, and install/configure anti-spyware software. Set up secure wireless networks ( home and small office networks). Fix email and software problems. Solve problems of printer, scanner, digital camera and another peripheral device. Speed up your computer and increase performance; PC tune-ups Perform standard maintenance and Windows updates/patches Install, configure and train on new typical software and hardware Assist in data back-up processes, transferring data from one PC to another Fix error messages, frozen screens and much more…

How long does an average support session last?

Remote Tech Support sessions can last anywhere from 15 to 120 minutes, depending on the type of help you need. In some cases, a computer may need a comprehensive tune-up due to a severe case of spyware. This could take over an hour. In other situations, you may be looking for set up and training support for a new device or office software. These sessions may be as short as 30 minutes for simple problems, like locating a lost file or fixing an email problem, you can get help in as little as 15 minutes.

Is it easy to use?

By allowing a remote technician to access your computer through the Internet they are able to perform work on your computer directly. You can simply sit back and watch. Or, you can work on something else while the technician is fixing your computer. Remote Tech Support is simple, convenient and, fast. Simply contact to ConnectX, let go of the mouse and let us help you.

Is your work guaranteed?

When you notify within 7 days of the service, we will work to remedy any issues that occurred within that 7 days period. At ConnectX, our customer's satisfaction is very important to us. If you are not completely satisfied with the service you receive, we will work to ensure your satisfaction. Our key components of quality service are: A carefully screened team of remote service technicians. A set of services crafted to meet all the needs of your home, mobile and small or medium office computer environment. A sincere desire to make all our customers very happy.

Other Questions?

Visit Our Contact Us Page.

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Get In Touch


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We can manage your IT services, so you can focus on your business.


USA - Houston

2386 S. Dairy Ashford Rd.
Houston, TX, 77077


Drop us a line

Our team are eagerly waiting to help you growing your business. Please feel free to contact with us.

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ConnectX UNIVERSITY


With our University Division we can help improve your business performance with a training program that allows you strengthen your skills in:

• Business Tools

• Personal Development

• Networking

• Financial Coaching

• Investment & Trading

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